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Client Relations Coordinator
2 months ago
Customer Service Specialist/Scheduler
Job Category: Customer Service
At Rollins, our Customer Service Specialists are dedicated to delivering outstanding support to our clients. This full-time role provides competitive compensation, comprehensive benefits, and avenues for professional advancement.
Key Responsibilities:
- Reach out to clients to arrange and verify service appointments
- Coordinate technician schedules and enhance route efficiency
- Engage with service technicians and follow up with clients
- Address customer service inquiries and calls
- Oversee accounts and facilitate payment processing
Required Qualifications:
- Strong problem-solving abilities
- Excellent communication skills
- Commitment to customer satisfaction
- Prior experience in customer service is essential
- Familiarity with MS Outlook, Word, and Excel
What We Provide:
- Competitive hourly wages
- Extensive benefits package
- Retirement plan, paid time off, and sick leave
- High-quality training programs
Rollins is a worldwide leader in pest management solutions, emphasizing professionalism and growth. Become part of our team and contribute to making a positive impact.