Customer Service Specialist
2 weeks ago
**Job Summary**
Ajilon is seeking a skilled Telephone Support Representative to join our team. As a key member of our customer service team, you will be responsible for providing top-notch support to our clients.
Key Responsibilities:
- Respond to high-volume inbound calls in a professional and courteous manner
- Resolve customer issues and complaints in a timely and effective manner
- Assist customers with payments and direct them to the correct resources
- Perform light troubleshooting of mechanical and electrical products
- Collaborate with internal teams to ensure seamless customer service experience
**Requirements**
* High school diploma or equivalent required* * Excellent communication and problem-solving skills* * Ability to work in a fast-paced environment* * Strong customer service skills* * Familiarity with customer service software and systems
*Ajilon is an equal opportunity employer.*
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