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Reception Operations Manager

2 months ago


Mooresville, North Carolina, United States Stretch Zone - 1030 Full time
Front Desk Manager

Compensation: $14 Hourly

Employment Type: Full-time

About the Company: Stretch Zone is a premier provider of innovative practitioner-assisted stretching methodologies designed to enhance performance for health professionals, massage therapists, trainers, and athletes. Our culture emphasizes teamwork, cleanliness, and exceptional customer service.

Key Responsibilities:
  • Warmly welcome clients and visitors
  • Manage phone communications and direct calls using a provided script
  • Address customer concerns and resolve issues
  • Implement opening and closing protocols
  • Create a welcoming atmosphere for all guests
  • Contact and verify daily appointments
  • Follow up with clients who are not meeting session goals
  • Assist in managing inventory
  • Complete assigned duties with efficiency
  • Ensure a tidy and organized workspace
  • Provide pertinent information to support stretch practitioners
  • Collaborate with colleagues on marketing strategies and promotions

Essential Skills:

  • Highly motivated and enthusiastic
  • Outstanding communication and interpersonal skills
  • Strong organizational capabilities
  • Attention to detail
  • Ability to handle multiple tasks simultaneously
  • Familiarity with operational workflows
  • Team-oriented approach
  • Willingness to work flexible hours and weekends
  • Proficient in computer applications