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Reception Operations Manager
2 months ago
Compensation: $14 Hourly
Employment Type: Full-time
About the Company: Stretch Zone is a premier provider of innovative practitioner-assisted stretching methodologies designed to enhance performance for health professionals, massage therapists, trainers, and athletes. Our culture emphasizes teamwork, cleanliness, and exceptional customer service.
Key Responsibilities:- Warmly welcome clients and visitors
- Manage phone communications and direct calls using a provided script
- Address customer concerns and resolve issues
- Implement opening and closing protocols
- Create a welcoming atmosphere for all guests
- Contact and verify daily appointments
- Follow up with clients who are not meeting session goals
- Assist in managing inventory
- Complete assigned duties with efficiency
- Ensure a tidy and organized workspace
- Provide pertinent information to support stretch practitioners
- Collaborate with colleagues on marketing strategies and promotions
Essential Skills:
- Highly motivated and enthusiastic
- Outstanding communication and interpersonal skills
- Strong organizational capabilities
- Attention to detail
- Ability to handle multiple tasks simultaneously
- Familiarity with operational workflows
- Team-oriented approach
- Willingness to work flexible hours and weekends
- Proficient in computer applications