IT Support Specialist

2 weeks ago


Redwood City, California, United States CommonSpirit Health Full time
Job Summary

CommonSpirit Health is seeking a skilled IT Support Specialist to join our End User Services team. As a key member of our technical support team, you will be responsible for installing, maintaining, and troubleshooting desktop hardware and peripherals.

Key Responsibilities
  • Deploy and implement desktop hardware and software solutions
  • Provide technical support to users with complex issues
  • Work on multiple projects as a team member and contribute to knowledge management
  • Participate in on-call rotation and provide on-call support
Requirements
  • Associates degree or technical institute degree/certificate or 4-6 years relevant experience
  • 4-6 years of experience in the service industry
  • Advanced customer service skills
  • Proficient in Windows operating system environment, network printing systems, and Microsoft Office modules
  • Google Suite experience preferred
  • Healthcare experience strongly preferred
What We Offer

CommonSpirit Health offers a competitive compensation package, including a pay range of $33.80 - $49.01 per hour. We are an equal opportunity/affirmative action employer.


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