Automotive Service Advisor

2 days ago


New Haven, Connecticut, United States Branhaven Chrysler Jeep Dodge Full time
Job Overview

Job Title: Service Advisor Automotive

We are seeking a highly skilled and customer-focused Service Advisor to join our team at Branhaven Chrysler Jeep Dodge. As a Service Advisor, you will play a critical role in ensuring our customers receive exceptional service and support throughout their vehicle ownership experience.

Key Responsibilities:

  • Act as the primary point of contact for customers, providing exceptional service and support throughout the service process
  • Communicate effectively with customers to understand their vehicle needs and preferences
  • Work closely with Service Technicians to ensure timely and accurate completion of repairs and maintenance
  • Meet or exceed sales and customer satisfaction targets
  • Provide regular updates to customers on the status of their vehicle
  • Ensure all customer interactions are handled in a professional and courteous manner

Requirements:

  • High school diploma or equivalent required
  • Proven customer service experience, preferably in an automotive environment
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and meet deadlines
  • Valid driver's license and a clean driving record

Why Join Our Team?

Branhaven Chrysler Jeep Dodge is a family-owned and operated dealership with a strong commitment to customer satisfaction. We offer a competitive salary and benefits package, as well as opportunities for career advancement and professional growth.


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