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Property Manager

2 months ago


Framingham, Massachusetts, United States South Middlesex Opportu Full time
Job Summary

South Middlesex Opportu is seeking a highly skilled Property Manager to oversee the administration, improvement, maintenance, and general operations of residential properties. The successful candidate will be responsible for ensuring that all assigned properties are safe, presentable, and meet all regulatory or contractual requirements.

Key Responsibilities
  • Property Oversight: Work with other Housing Department Staff, including the Maintenance Department, to ensure that all assigned properties are safe, presentable, and meet all regulatory or contractual requirements.
  • Portfolio Management: Manage and supervise the administration, improvement, maintenance, and general operations of residential properties.
  • Intake and Leasing: Complete all necessary intakes from various resources and contracts from the assigned portfolio of properties. In coordination with Case Management staff, determine applicant appropriateness for each specific residence, including specific entry requirements.
  • Financial Management: Ensure that all assigned housing units are fully utilized, that rent collection goals are met, security deposits are obtained, vacancies are minimized, and bad debt targets are achieved.
  • Compliance and Audits: Prepare for and conduct property audits or inspections as required, including but not limited to audits with the funder, housing inspections related to life safety, tenant files, and fair housing laws.
  • Maintenance and Repairs: Work in conjunction with assigned maintenance staff on scheduling and coordinating general upkeep, major repairs, remodeling, or construction projects. Provide recommendations for needed capital repairs and projects.
  • Communication and Collaboration: Attend regularly scheduled property performance review and status meetings. Develops and implements strategies to improve property operational and financial performance. Works with law enforcement/local authorities and appears in Housing Court as needed.
  • Training and Development: Identify, qualify, recruit, and train potential Resident Managers while involving Case Managers in the process as needed.
  • Client Engagement: Engage all clients by understanding and addressing their needs, whether within or outside the scope of work.
  • Confidentiality and Compliance: Maintain confidentiality of client, employee, and agency information in accordance with federal and state laws as well as funding requirements. Ensure compliance with program/department, agency, and/or funding requirements, as well as SMOC policies & procedures.
  • Quality Control: Conduct Housing Quality Standard inspections at time of move-in for annual recertification or as needed.
Requirements
  • Education: Bachelor's degree or equivalent of four years related experience.
  • Certification: PMC certification preferred, but not required.
  • Experience: Previous property management experience and experience working with the homeless or disadvantaged population.
  • Knowledge: Knowledge on local housing laws, rules, and regulations.
  • Skills: Strong organizational and planning skills as well as excellent written and verbal communication skills. Ability to work both independently and in a strong team environment.
  • Physical Requirements: Must have the ability to ascend and descend stairs, lift and transport various items up to 35 lbs, and be able to drive a vehicle and make frequent stops.