Patient Access Representative II

1 day ago


Chattanooga, Tennessee, United States Conifer Revenue Cycle Solutions Full time
Job Summary

We are seeking a highly skilled Patient Access Representative II to join our team at Conifer Revenue Cycle Solutions. As a key member of our healthcare team, you will be responsible for providing exceptional patient service, ensuring accurate and efficient registration processes, and maintaining compliance with regulatory requirements.

Key Responsibilities
  • Greets patients and families, providing a warm and welcoming experience, while ensuring accurate and complete registration information.
  • Utilizes strong communication and interpersonal skills to resolve patient concerns and issues in a timely and professional manner.
  • Ensures compliance with regulatory requirements, including HIPAA and OIG guidelines, to maintain the highest level of patient confidentiality and data security.
  • Collaborates with healthcare providers and staff to ensure seamless patient flow and efficient registration processes.
  • Provides education and support to patients and families regarding financial responsibilities, insurance benefits, and healthcare services.
Requirements
  • High school diploma or equivalent required; some college coursework or associate's degree preferred.
  • 0-1 year of experience in a customer service or healthcare-related role.
  • Strong communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.
  • Ability to maintain confidentiality and handle sensitive patient information with discretion.
  • Basic computer skills and proficiency in electronic medical records systems.
Work Environment

This role requires the ability to work in a dynamic and fast-paced healthcare environment, with frequent interaction with patients, families, and healthcare providers. The ideal candidate will possess excellent communication and interpersonal skills, with the ability to work effectively in a team-oriented setting.



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