Client Service Representative
3 weeks ago
Job Summary: We are seeking a highly skilled and compassionate Client Service Representative to join our team at Banfield Pet Hospital. As a Client Service Representative, you will play a vital role in ensuring the delivery of exceptional client service and care to our patients and their owners.
Key Responsibilities:
- Provide professional and courteous service to clients and their pets, ensuring a positive experience at our hospital.
- Act as a liaison between clients and our veterinary medical team, communicating effectively to ensure seamless care and service.
- Assist with the coordination of client and pet flow through the hospital, maximizing productivity and efficiency.
- Manage client relationships, providing education on preventative care, Optimum Wellness Plans, and hospital services.
- Process client transactions, maintain accurate records, and perform administrative tasks as needed.
Requirements:
- Leadership skills, with the ability to motivate and inspire team members.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and colleagues.
- Ability to multitask, prioritize, and manage multiple responsibilities in a fast-paced environment.
- Basic computer skills, with proficiency in Microsoft Office and other software applications.
- Ability to work independently and as part of a team, with a strong commitment to delivering exceptional client service.
What We Offer:
- A competitive salary and benefits package.
- Opportunities for professional growth and development.
- A dynamic and supportive work environment.
- The chance to make a difference in the lives of pets and their owners.
How to Apply: If you are a motivated and compassionate individual who is passionate about delivering exceptional client service, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your qualifications and experience.
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