Production Support Specialist

4 days ago


Rapid City, South Dakota, United States Umanist Staffing LLC Full time
Job Overview

Umanist Staffing LLC is seeking a seasoned Production Support Specialist to join our team in a hybrid role. This position requires a strong background in core production support, with expertise in SQL, batch processing, and business support functions.

Key Responsibilities
  • Production Support: Provide comprehensive support for production systems, ensuring stability and performance.
  • SQL Batch Processing: Utilize SQL and manage batch processes to resolve issues and optimize operations.
  • Incident Problem Management: Handle and resolve incidents, perform root cause analysis, and manage problem resolution.
  • Automation: Implement and manage automation to improve efficiency and reduce manual intervention.
  • Monitoring Tools: Use monitoring tools such as ITRS, Splunk, Dynatrace, and Autosys to oversee system performance and address potential issues.
Required Skills and Experience
  • Extensive experience in core production support roles.
  • Proficiency in SQL and batch processing.
  • Strong skills in incident management, problem management, and automation.
  • Hands-on experience with monitoring tools like ITRS, Splunk, Dynatrace, and Autosys.


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