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Sales and Customer Support Specialist

2 months ago

Rapid City, South Dakota, United States Stan Houston Equipment Full time
Position Overview

Are you passionate about the construction sector and enjoy engaging with clients? Do you thrive in a dynamic and demanding work environment?

Stan Houston Equipment Company is excited to announce a new position for you

We are looking for a Full-Time Sales and Customer Support Specialist to become part of our dedicated team.

Work Schedule: Monday to Friday during standard business hours with a rotating Saturday morning schedule.

Your Responsibilities:

  • Develop a solid understanding of the construction supplies, tools, and machinery available in our inventory.
  • Assist customers in finding products, checking stock levels, and accurately processing sales transactions using our point-of-sale system. Handle various payment methods with efficiency.
  • Inform customers about current promotions and discounts.
  • Provide precise and comprehensive information regarding the features, applications, and advantages of different construction materials to assist customers in making informed purchasing choices.
  • Welcome customers in a courteous and professional manner, assist with product inquiries, offer recommendations tailored to their needs, and address any concerns or questions.
  • Work collaboratively with team members to ensure smooth store operations. Help with tasks such as restocking shelves, organizing displays, and participating in inventory management.
  • Receive, inspect, and organize incoming product shipments. Ensure that shelves and displays are well-stocked, labeled, and visually appealing. Monitor inventory levels and communicate with management regarding restocking needs.
  • Accurately place and transfer products between storage areas for effective inventory management.
  • Maintain a clean, safe, and organized store environment by regularly tidying shelves, aisles, and displays. Report any maintenance or safety concerns to the appropriate personnel.

Qualifications that Will Stand Out:

  • Exceptional communication and interpersonal abilities.
  • Capability to multitask and work effectively in a fast-paced setting.
  • Strong problem-solving skills with a customer-centric approach.
  • Basic computer proficiency for operating the point-of-sale system and accessing product information.
  • Understanding of safety protocols and a commitment to following them.

Requirements for Success:

  • High school diploma or equivalent.
  • Prior experience in customer service or retail is preferred.
  • Experience with construction tools and equipment is advantageous.

What We Offer:

  • Competitive salary ranging from $18.00 to $20.00, based on experience.
  • Comprehensive benefits package including health, dental, and vision coverage.
  • 401K Retirement Plan with company matching.
  • Group Life Insurance provided by the company.
  • Long-Term Disability Insurance at no cost to employees.
  • Employee discounts at our store.
  • Paid Time Off (PTO) and Holiday Pay.

Physical Requirements:

  • Ability to lift up to 50 pounds.
  • Capability to walk and stand for extended periods.
  • Moderate amounts of grasping, fingering, and repetitive motion.
  • Physical stamina for loading and unloading products.
  • Flexibility to bend, stoop, and reach.
  • Visual acuity to assess accuracy and neatness of work.
  • Ability to understand spoken communication and articulate clearly.
  • Normal hearing capabilities.

Founded in 1948, Stan Houston Equipment Company has built a strong reputation as a reliable partner for contractors and builders in the region. We offer a diverse range of construction equipment, including aerial lifts, excavators, loaders, and more, along with rental services and parts for all types of construction machinery.

Join a growing company with a dedicated team

Equal Opportunity Employer