Guest Experience Coordinator
6 days ago
We are seeking a Guest Experience Coordinator to join our team at Bartell Hotels, a CALP. As a key member of our front office staff, you will be responsible for ensuring that our guests have a seamless and enjoyable stay.
This is an exciting opportunity for a motivated and experienced individual to take on a leadership role and contribute to the success of our hotel.
The estimated salary for this position is $55,000 - $75,000 per annum, depending on qualifications and experience. We offer a competitive compensation package and opportunities for career advancement.
- Key Responsibilities:
- Manage and supervise the front desk staff, ensuring that they provide exceptional guest service at all times
- Oversee the daily operations of the front desk, including check-in, check-out, and guest inquiries
- Maintain accurate records of guest information, room availability, and financial transactions
Requirements:
- 3+ years of experience in a front office management role
- Excellent communication and interpersonal skills
- Strong leadership and problem-solving abilities
- Proficient in Microsoft Office and hotel management software
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