Guest Experience Coordinator
2 days ago
Welcome to Sonesta International Hotels, where we strive to provide exceptional guest experiences.
Job DescriptionWe are currently seeking a skilled Guest Service Agent to join our team.
Key Responsibilities:- Register guests, issue room keys, and provide information on hotel services and room location
- Accurately process all cash and credit card transactions
- Respond to guest inquiries and resolve any issues that may arise
- Maintain high standards of cleanliness and organization in the front desk area
- High school diploma or equivalent required
- Previous hotel experience preferred
- Excellent communication and problem-solving skills
- Ability to lift up to 50 pounds and stand for extended periods
- A competitive hourly rate: $17.00 - $18.00 per hour
- A comprehensive benefits package, including medical, dental, and vision insurance
- A 401(k) retirement plan with company match
- Paid time off and holidays
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