Guest Experience Manager
1 week ago
We are looking for a highly organized and detail-oriented Front Desk Agent to join our team at PL Boutique Investors, LLC. As a key member of our front office team, you will be responsible for delivering exceptional guest service, ensuring seamless operations, and promoting a positive brand image.
Responsibilities- Welcome and register guests in a friendly and efficient manner, ensuring all necessary information is collected and processed accurately.
- Manage room assignments, coordinate with housekeeping, and respond to guest inquiries and requests in a timely and professional manner.
- Process cash, credit card transactions, and other forms of payment, maintaining accurate records and reconciling discrepancies.
- Answer phone calls, take messages, and communicate with guests in a clear and respectful manner.
- Close guest accounts, process payments, and verify balances to ensure accuracy and efficiency.
- Investigate and resolve guest complaints and concerns, responding promptly and professionally to ensure satisfaction.
- Minimum 2 years' experience in hospitality or a related field.
- High school diploma or equivalent required; associate's degree or higher preferred.
- Proficient in property management systems (PMS), preferably OnQ.
- Excellent communication and interpersonal skills, with the ability to work effectively with internal and external stakeholders.
- Able to maintain confidentiality and handle sensitive information with discretion.
We offer a competitive salary range of $50,000 - $65,000 per year, depending on experience. Our comprehensive benefits package includes medical, dental, and vision coverage, as well as 401(k) matching and paid time off.
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Guest Experience Manager
3 weeks ago
San Diego, California, United States Residence Inn San Diego Poway Full timeResidence Inn San Diego Poway Job OpportunityWe are seeking a skilled and customer-focused Guest Experience Manager to join our team at Residence Inn San Diego Poway. As a key member of our front desk staff, you will be responsible for providing exceptional service to our guests, ensuring their needs are met, and creating memorable experiences during their...
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Guest Experience Coordinator
1 week ago
San Diego, California, United States Bartell Hotels, a CALP Full timeJob OpportunityWe are seeking a Guest Experience Coordinator to join our team at Bartell Hotels, a CALP. As a key member of our front office staff, you will be responsible for ensuring that our guests have a seamless and enjoyable stay.This is an exciting opportunity for a motivated and experienced individual to take on a leadership role and contribute to...
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Guest Experience Specialist
5 days ago
San Diego, California, United States Brigantine Restaurants Full timeRole DescriptionThe Host position is an essential part of our team at Brigantine Restaurants. As a Host, you will be responsible for setting the tone for a great dining experience, managing the flow of guests, and ensuring that every guest feels welcome and valued.ResponsibilitiesEnsure efficient seating, reservations, and wait list management.Provide...
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Head of Guest Experience
4 days ago
San Diego, California, United States Aimbridge Hospitality Full timeAbout the JobThe Head of Guest Experience will be responsible for leading the Housekeeping Department to deliver exceptional guest experiences. You will work closely with the General Manager to develop and implement strategies that drive revenue growth and enhance the overall guest experience.The ideal candidate will possess at least 7 years of progressive...
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Guest Experience Lead
4 days ago
San Diego, California, United States Remington Full timeHotel Operations Leader:Remington invites applications for a Front Office Manager to join our dynamic team. As a key member of our front office team, you will be responsible for providing exceptional guest experiences, ensuring seamless hotel operations, and contributing to revenue growth. We are seeking an experienced leader with a strong background in...
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Guest Experience Coordinator
3 weeks ago
San Diego, California, United States Dave & Buster Full timeA Day in the LifeAs a Front Desk/Host at Dave & Buster's, every day is different. You'll work closely with your colleagues to ensure that every guest has an exceptional experience. From managing the front desk area to processing transactions and coordinating game rentals and merchandise sales, you'll be the driving force behind our guests' memorable...
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Guest Experience Manager
3 days ago
San Francisco, California, United States Marriott International Inc Full timeKey ResponsibilitiesAs a Guest Experience Manager, you will be responsible for ensuring that all guests have an exceptional experience during their stay at our hotel. This includes processing guest check-ins and check-outs, managing room assignments, and responding to guest requests in a prompt and courteous manner.RequirementsTo be successful in this role,...
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Guest Experience Specialist
3 weeks ago
San Diego, California, United States Marriott Full timeAbout UsAt Marriott International, we believe in delivering exceptional experiences to our guests. We're a hospitality company with a portfolio of brands that cater to the unique needs of travelers. Our goal is to provide a warm and welcoming environment where guests can feel at home.SalaryWe offer a competitive salary range of $23,000 - $25,500 per year, or...
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Guest Experience Specialist
4 days ago
San Diego, California, United States Water Grill San Diego Full timeJob DescriptionWe are seeking a motivated and enthusiastic Guest Experience Specialist to join our team at Water Grill San Diego. As a key member of our front-of-house staff, you will be responsible for providing exceptional guest service and ensuring a seamless dining experience.The successful candidate will have a strong focus on multitasking and attention...
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Guest Experience Representative
4 weeks ago
San Diego, California, United States Ulta Beauty Full timeUlta Beauty is hiring a Seasonal Beauty Advisor to provide exceptional guest experiences by engaging with guests, conducting cashier tasks, maintaining store cleanliness, and completing assigned tasks.Salary: $16.85 - $21.00 per hourAbout the RoleThe ideal candidate will have excellent communication skills, a strong work ethic, and the ability to build and...
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Guest Experience Coordinator
2 weeks ago
San Diego, California, United States Sonesta International Hotels Full timeWelcome to Sonesta International Hotels, where we strive to provide exceptional guest experiences.Job DescriptionWe are currently seeking a skilled Guest Service Agent to join our team.Key Responsibilities:Register guests, issue room keys, and provide information on hotel services and room locationAccurately process all cash and credit card...
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Hotel Guest Experience Specialist
2 weeks ago
San Diego, California, United States Remington Full timeCompany OverviewRemington Hotels strives to deliver unparalleled guest experiences through personalized service and attention to detail. As a result, we are seeking a highly skilled and motivated Front Desk Agent to join our team.The successful candidate will possess excellent communication skills, a strong work ethic, and a passion for delivering...
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Guest Experience Ambassador
2 weeks ago
San Diego, California, United States Courtyard San Diego Rancho Bernardo Full timeJob SummaryAs a Front Desk Agent at Courtyard San Diego Rancho Bernardo, you will be responsible for delivering exceptional guest experiences through prompt and courteous check-in and check-out services. You will also handle continuous requests in a fast-paced environment by coordinating with other departments to ensure all guest needs are met.
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Host and Guest Experience Expert
2 weeks ago
San Diego, California, United States Brigantine Restaurants Full timeAbout UsBrigantine Restaurants is a company that prides itself on providing a welcoming and friendly dining experience for all of its guests. Our mission is to ensure that every guest leaves happy, and we rely on our team members to make this happen.We offer a competitive salary of between $16.30-$17.00 per hour, plus tips, as well as paid sick leave,...
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Luxury Guest Experience Associate
4 weeks ago
San Diego, California, United States Remington Full timeAt Remington, we strive to deliver exceptional experiences for our guests. As a Luxury Guest Experience Associate, you will play a vital role in ensuring the highest standards of cleanliness and comfort in our guest rooms.Key Responsibilities:Clean and maintain guest room areas, including bathrooms and bedrooms, according to company standards.Organize and...
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Hotel Guest Experience Coordinator
4 weeks ago
San Diego, California, United States Palihotel San Diego Full timeUncover the Perfect Opportunity at Palihotel San DiegoWe are seeking a skilled Room Attendant to join our team at Palihotel San Diego, where we take pride in delivering exceptional guest experiences.About UsPalihotel San Diego is a vibrant and bustling mainstay located in the heart of San Diego's Gaslamp Quarter. Our 122-guest room hotel boasts a preppy,...
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Park Operations Manager
6 days ago
San Diego, California, United States Evolution Parking & Guest Services Full timeEvolution Parking & Guest Services is a leading provider of specialized valet parking and front door services for hotels and resorts nationwide.Salary:The estimated salary for this position is $80,000 per year.Job Description:The Park Operations Manager will oversee all aspects of the parking operations, including valet parking, maintaining Forbes guest...
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Guest Services Manager
6 days ago
San Diego, California, United States Bartell Hotels, a CALP Full timeAbout the RoleWe are seeking a seasoned Guest Services Manager to lead our front desk team and ensure exceptional guest experiences at Bartell Hotels, a CALP. This is a unique opportunity to join a dynamic team and take your career to the next level.Key ResponsibilitiesDevelop and implement strategies to improve front desk efficiency, quality, and guest...
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Parking Operations Manager
6 days ago
San Diego, California, United States Evolution Parking & Guest Services Full timeJob SummaryThe Parking Operations Manager will oversee all aspects of parking operations, including valet parking, guest service standards, and team member performance. This role requires strong leadership skills, attention to detail, and the ability to drive business metrics.The ideal candidate will have a strong understanding of general business practices,...
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Nighttime Guest Experience Specialist
3 days ago
San Diego, California, United States 24 Hour Fitness Full time**Job Description:**The Sales & Service Overnight representative is a critical member of the Club Operations team at 24 Hour Fitness.This role involves providing exceptional customer service, resolving member concerns, and inspiring guests to achieve their fitness goals.Key responsibilities include:Ensuring members receive a friendly greeting/check-in and...