Customer Service Finance Representative

3 days ago


Olathe, Kansas, United States Zurich Insurance Company Ltd Full time
Compensation: $62,000 - $82,000 per year based on experience

Zurich North America is a leading provider of commercial property-casualty insurance solutions and risk management products. We are seeking a Customer Service Representative to join our Finance Operations Team in Overland Park, Kansas.

The ideal candidate will have 3+ years of experience in account management, excellent communication skills, and the ability to problem solve. In this role, you will be responsible for resolving customer billing inquiries, collaborating with internal business partners, and ensuring customer satisfaction meets or exceeds established service levels.

This position offers a comprehensive benefits package, competitive compensation, and opportunities for career growth and development. If you are a motivated and detail-oriented individual looking to make a difference in the financial services industry, we encourage you to apply.

Key Responsibilities:
  • Resolve customer billing inquiries through research and collaboration with internal partners
  • Ensure customer satisfaction meets or exceeds established service levels
  • Develop and maintain relationships with customers and internal stakeholders

Preferred Qualifications:
  • Billing experience
  • Excellent verbal and written communication skills
  • Experience working with all levels of an organization


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