Customer Service Representative
3 days ago
About the Role:
This part-time role is an excellent opportunity to join a successful fitness club as a Customer Service Representative. As the face of our operation, you will be responsible for ensuring that all members and guests have a positive experience at our facility.
Key Responsibilities:
- Greet all members and guests with a smile and wish them well as they exit the club
- Check in all members and guests in accordance with company procedures
- Facilitate any messages on club software at member check-in
- Answer phones in a courteous, helpful, professional manner
- Communicate special events to members and guests
- Maintain an atmosphere that makes members feel welcome
- Facilitate all member requests or forward to a manager
- Sell retail products
- Schedule member services: tanning, hydro-massage, etc.
- Facilitate payment of member services in accordance with company procedures
- Know club facility, services, and schedules
- Maintain a clean and organized work area
- Assist in all projects as delegated by club management
Requirements:
- High school diploma or equivalent (e.g., GED)
- Must be at least 18 years old
- Eligible to work in the United States
- Valid Child/Infant CPR Certification
- Experience working with children
- Certifications, as local/state laws require
Benefits:
- Competitive hourly rate ($12-$15 per hour)
- Opportunity to work in a fast-paced, dynamic environment
- Ongoing training and development opportunities
How to Apply:
If you are a motivated and customer-focused individual who is passionate about providing exceptional service, please submit your application.
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