Customer Experience Representative
2 days ago
At Crunch Fitness, we're looking for a highly skilled Customer Experience Representative to join our team in Olathe. As the face of our operation, you will be responsible for providing top-notch customer service, handling member requests, and ensuring a seamless experience for our guests. If you thrive in fast-paced environments, have excellent communication skills, and are eager to learn, we want to hear from you.
Key Responsibilities
* Check in members, respond to phone calls, and communicate with guests
* Sell retail products, schedule member services, and facilitate payments
* Develop a comprehensive knowledge of club facilities, services, and schedules
* Collaborate with colleagues to maintain a clean, organized, and safe work environment
Requirements
* High school diploma or equivalent required
* Must be at least 18 years old and eligible to work in the United States
* Ability to lift up to 10 pounds, stand, bend, and squat frequently
* Child/Infant CPR Certification and experience working with children preferred
What We Offer
* Competitive salary: $42,000 - $52,000 per year, based on experience
* A dynamic, supportive work environment that encourages growth and development
* Opportunities for professional advancement within our organization
Why Work With Us
We value our employees' contributions and strive to create a positive, inclusive work environment. If you're a motivated, customer-focused individual who is eager to grow with our organization, we invite you to apply for this exciting opportunity.
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