Member Service Representative

3 days ago


Chillicothe, Ohio, United States Wal-Mart Stores , Inc. Full time

**Job Summary**


We are seeking a highly skilled Member Service Representative to join our team at Sam's Club. As a key member of our Business Operations team, you will be responsible for providing exceptional member service, ensuring a positive shopping experience, and maintaining a safe and secure environment.


**Key Responsibilities:**



  • Provide member service by maintaining exit areas, reviewing member receipts, and acknowledging members
  • Assist members with purchasing decisions, locate merchandise, and resolve member issues and concerns
  • Maintain self-checkout area, process member purchases, and assist with payments, returns, and exchanges
  • Assist with securing and safeguarding Sam's Club assets and property
  • Train Member Frontline Service associates on company processes and procedures

**What We Offer:**


At Sam's Club, we offer a competitive hourly wage, performance-based bonus awards, and a range of benefits, including health, financial, and paid time off benefits. We also offer opportunities for professional growth and development through our Live Better U education benefit program.


**Requirements:**


Customer service experience, retail experience, and working with mobile retail applications are preferred qualifications for this role.


**Location:**


1270 N Bridge St, Chillicothe, OH 45601-1852, United States of America



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