Member Service Representative
3 days ago
**Job Summary**
We are seeking a highly skilled Member Service Representative to join our team at Sam's Club. As a key member of our Business Operations team, you will be responsible for providing exceptional member service, ensuring a positive shopping experience, and maintaining a safe and secure environment.
**Key Responsibilities:**
- Provide member service by maintaining exit areas, reviewing member receipts, and acknowledging members
- Assist members with purchasing decisions, locate merchandise, and resolve member issues and concerns
- Maintain self-checkout area, process member purchases, and assist with payments, returns, and exchanges
- Assist with securing and safeguarding Sam's Club assets and property
- Train Member Frontline Service associates on company processes and procedures
**What We Offer:**
At Sam's Club, we offer a competitive hourly wage, performance-based bonus awards, and a range of benefits, including health, financial, and paid time off benefits. We also offer opportunities for professional growth and development through our Live Better U education benefit program.
**Requirements:**
Customer service experience, retail experience, and working with mobile retail applications are preferred qualifications for this role.
**Location:**
1270 N Bridge St, Chillicothe, OH 45601-1852, United States of America
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