Customer Service Representative
4 days ago
Customer Service Representative
Quality Inn is seeking a highly motivated and professional Customer Service Representative to fill a part-time position. The ideal candidate will have excellent communication skills, a relaxed demeanor, and the ability to multitask.
Responsibilities:
- Greet and welcome customers
- Answer customer questions in person and on phone
- Make and cancel reservations for guests
- Check in/check out hotel guests
- Screen and direct incoming calls and emails
- Record and relay messages
- File paperwork
- Maintain inventory and restock supplies for guest amenities
- Maintain a clean reception area
Qualifications:
- Strong communication skills
- Good verbal communication and interpersonal skills
- Computer knowledge
- Attention to detail
- Professional appearance and demeanor
- Adaptability
- Ability to multitask
- Be a team player
Candidates must have 2-3 years of experience in the hospitality industry and be flexible to work all shifts, including weekends and holidays.
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