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Member Service Representative

1 month ago

Chillicothe, Ohio, United States Walmart Full time

Job Summary:

We are seeking a highly motivated and customer-focused Member Service Representative to join our team at Sam's Club. As a Member Service Representative, you will be responsible for providing exceptional member service by maintaining a clean and organized sales floor, assisting members with purchasing decisions, and resolving any issues or concerns they may have.

Key Responsibilities:

  • Maintain a clean and organized sales floor, including restocking shelves and facing merchandise
  • Assist members with purchasing decisions, including answering questions and providing product recommendations
  • Resolve any issues or concerns members may have, including processing returns and exchanges
  • Provide exceptional customer service, including greeting members and responding to their needs in a timely and professional manner

Requirements:

  • High school diploma or equivalent required
  • Previous retail or customer service experience preferred
  • Ability to work a variety of shifts, including mornings, afternoons, and weekends
  • Ability to lift up to 25 pounds and stand for long periods of time

What We Offer:

  • Competitive hourly wage
  • Opportunities for advancement and professional growth
  • Discounts on merchandise and services
  • Comprehensive benefits package, including medical, dental, and vision insurance

About Sam's Club:

Sam's Club is a membership-based warehouse club that offers a wide selection of products, including groceries, electronics, and home goods. We are committed to providing exceptional customer service and creating a positive shopping experience for our members.