Customer Service Leadership Specialist

3 days ago


Austin, Texas, United States Henry Schein Full time
About the Job

We are seeking a Customer Service Leadership Specialist who has a minimum of 10 years of experience in customer service, with at least 3 years in a leadership role. The ideal candidate will have a proven track record of driving customer satisfaction, retention, and loyalty through effective customer service strategies. As a key member of our team, you will be responsible for developing and implementing customer service policies and procedures, monitoring customer interactions, and collaborating with other departments to enhance the overall customer experience. A competitive salary range is $108,720.00 - $149,000.00 per year, plus a 15% bonus.



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