Client Service Specialist

3 days ago


Santa Barbara, California, United States NurseCore Full time
Job Description

NurseCore is seeking a Client Service Specialist to join our team in Santa Barbara. As a national leader in home care and medical staffing services, we offer competitive compensation and the opportunity to build a rewarding and fulfilling career.

Responsibilities
  • Coordinate home care referrals, ensuring proper authorization and assignment of qualified personnel.
  • Support Branch recruitment efforts, including interviewing and hiring field staff to cover existing and growing census.
  • Ensure compliance with licensure and credentialing requirements.
  • Counsel field employees on non-clinical matters and initiate complaint and service failure reporting and investigation.
  • Exemplify AWESome company standards.
Qualifications
  • High School graduate with an associate degree in a related field or equivalent experience; College Degree strongly preferred.
  • At least one year of training or experience in a service-related industry.
  • At least one year of experience in home care or medical staffing, with commercial insurance and private pay experience preferred.

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