Aviation Customer Service Supervisor

7 hours ago


Madison, Wisconsin, United States Wisconsin Aviation Full time
Job Summary

We are seeking a highly motivated and experienced Aviation Customer Service Supervisor to join our team at Wisconsin Aviation. As a key member of our front desk team, you will be responsible for managing a team of professionals who provide exceptional customer service to internal and external customers.

The successful candidate will have a minimum of 3 years of experience in aviation and 2 years of experience as a supervisor/lead in customer service. You will be responsible for overseeing shift operations, FBO administration, training, development, and employee relations.

We offer a competitive salary range of 17-20 and a dynamic work environment. If you are proactive and customer-oriented, we encourage you to apply.

Key Responsibilities:

  • Manage a team of customer service representatives
  • Oversee shift operations and FBO administration
  • Develop and implement training programs
  • Ensure excellent customer service

Requirements:

  • Minimum 3 years of experience in aviation
  • 2 years of experience as a supervisor/lead in customer service
  • Proactive and customer-oriented

Location: Madison, WI (MSN)

Wisconsin Aviation is an Equal Employment Opportunity Employer



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