Shift Supervisor Trainee Position

2 weeks ago


Madison, Wisconsin, United States CVS Health Full time
Job Summary

The Shift Supervisor Trainee role is an entry-level position that prepares employees for future supervisory responsibilities. As a Shift Supervisor Trainee, you will work closely with store management and crews to develop essential skills and knowledge. This role is designed to equip you with the skills and expertise needed to excel in a leadership position within CVS Health.

Key Responsibilities
  • Work effectively with store management and store crews to achieve business objectives.
  • Supervise the store's crew through assigning, directing, and following up on all activities.
  • Effectively communicate information to and from store management and crews.
  • Assist customers with their questions, problems, and complaints.
  • Promote CVS customer service culture by greeting, offering help, and thanking customers.
  • Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers.
  • Maintain customer/patient confidentiality.
Requirements
  • Deductive reasoning ability, analytical skills, and computer skills.
  • Advanced communication skills.
  • Ability to work a flexible schedule, including some early morning, overnight, and weekend shifts, to work overtime as needed.
Preferred Qualifications
  • Experience in retail.
  • High School diploma or equivalent preferred but not required.
Benefits

CVS Health offers a comprehensive benefits package, including medical, dental, and vision benefits, 401(k) retirement savings plan, and an Employee Stock Purchase Plan. We also provide a fully-paid term life insurance plan, short-term and long-term disability benefits, and numerous well-being programs.

As a CVS Health employee, you will enjoy Paid Time Off (PTO) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time, and other time off are provided consistent with relevant state law and Company policies.



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