Business Operations Specialist
5 days ago
Volt is seeking a highly skilled Process Specialist to join our team. As a Process Specialist, you will play a critical role in supporting the success of our organization by completing training requests, managing inquiries, and assisting in the creation of team presentations and communications.
Key Responsibilities- Training and Development: Complete training requests in our learning management system, including creating scheduled offerings, closing offerings, and assisting with enrollment.
- Customer Support: Manage inquiries that come in through our centralized tool, providing timely and effective support to our customers.
- Communication and Collaboration: Assist in the creation of team presentations and communications, including PowerPoint presentations and videos.
- Marketing and Promotion: Support the creation of marketing materials to promote training opportunities and support continuous improvement initiatives.
- Process Optimization: Maintain optimization tools and resources, and support the implementation of process improvements.
- Stakeholder Engagement: Present information to dealers in small groups, building effective working relationships with internal and external stakeholders.
- Education: Bachelor's degree in Business Management, Accounting, or a related field.
- Experience: 1+ years of administrative or accountant support experience.
- Technical Skills: Intermediate level with MS Office, including Excel, Word, and PowerPoint.
- Learning Management Systems: Experience with learning management systems.
- Dealer and Supplier Experience: Experience working with dealerships and suppliers.
Volt offers a competitive pay range of $26 to $32 per hour, as well as a dynamic and supportive work environment. We are committed to providing our employees with opportunities for growth and development, and we are excited to welcome a talented Process Specialist to our team.
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