Business Operations Specialist

5 days ago


Wichita Falls, Texas, United States Volt Full time
Job Overview

Volt is seeking a highly skilled Process Specialist to join our team. As a Process Specialist, you will play a critical role in supporting the success of our organization by completing training requests, managing inquiries, and assisting in the creation of team presentations and communications.

Key Responsibilities
  • Training and Development: Complete training requests in our learning management system, including creating scheduled offerings, closing offerings, and assisting with enrollment.
  • Customer Support: Manage inquiries that come in through our centralized tool, providing timely and effective support to our customers.
  • Communication and Collaboration: Assist in the creation of team presentations and communications, including PowerPoint presentations and videos.
  • Marketing and Promotion: Support the creation of marketing materials to promote training opportunities and support continuous improvement initiatives.
  • Process Optimization: Maintain optimization tools and resources, and support the implementation of process improvements.
  • Stakeholder Engagement: Present information to dealers in small groups, building effective working relationships with internal and external stakeholders.
Requirements
  • Education: Bachelor's degree in Business Management, Accounting, or a related field.
  • Experience: 1+ years of administrative or accountant support experience.
  • Technical Skills: Intermediate level with MS Office, including Excel, Word, and PowerPoint.
Preferred Qualifications
  • Learning Management Systems: Experience with learning management systems.
  • Dealer and Supplier Experience: Experience working with dealerships and suppliers.
What We Offer

Volt offers a competitive pay range of $26 to $32 per hour, as well as a dynamic and supportive work environment. We are committed to providing our employees with opportunities for growth and development, and we are excited to welcome a talented Process Specialist to our team.



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