Dining Service Associate
4 days ago
About the Role
At Five Star Senior Living, we are seeking a skilled and compassionate Dining Service Associate to join our team. As a key member of our community, you will play a vital role in providing exceptional customer service and ensuring the comfort and satisfaction of our residents.
Key Responsibilities
- Customer Service
- Provide outstanding customer service while interacting with residents, colleagues, and guests
- Be aware of food allergies and preferences, ensuring each resident receives meals tailored to their needs
- Deliver meals, food, and beverages to residents and their guests with efficiency and professionalism
- Clean and reset dining areas, food service areas, and residents' rooms
- Communication
- Engage with residents and others in the community with charm, professionalism, respect, and a positive attitude
- Maintain a working knowledge of all menu items, preparation methods, ingredients, and presentation styles
- Communicate resident needs, food preferences, and orders to the kitchen staff
- Utilize technology, such as Point of Sale systems, to facilitate clear communication between residents and the kitchen
- Requirements
- High School Diploma or equivalent preferred
- 1-year experience as a server, waiter, or in a similar food service environment
- Working knowledge of health and safety policies and procedures
- Desirable Qualities
- Proven ability to recognize tasks and take initiative, especially in safety and sanitation
- Compassion for others and a caring nature
- Demonstration of a strong desire to provide comfort and satisfaction to guests/residents
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