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Guest Services Cashier

2 months ago

Yonkers, New York, United States MGM Resorts International Full time
Compensation

The standard compensation for this position is:

$40.19 *This role is eligible for tips.

The excitement unfolds at MGM Resorts International.


Have you ever considered what it would be like to be part of a vibrant, diverse, and entertaining environment? If you are passionate about teamwork in one of the most captivating industries, MGM Resorts is looking for individuals like YOU to craft memorable experiences for our guests.

POSITION OVERVIEW:

The primary duty of the Cash Handling Specialist is to manage financial transactions and exchanges with guests.

RESPONSIBILITIES:

  • Execute entry-level transactions, including banking and cage credit transactions, as well as employee bank/window transactions.
  • Handle functions in marker/IOU bank, cash bank, main bank, and high limit cages; may also assist with patron kiosks and employee recycling units.
  • Process various types of checks for patrons within established guidelines; redeem tokens, TITO (ticket in/ticket out), and race and sports tickets.
  • Conduct marker and front money transactions on patron accounts; exchange all acceptable foreign currencies.
  • Secure and document all recordable transactions involving company assets; log all checks cashed in the designated computer system.
  • Accurately complete electronic transaction logs and manual logs when necessary; balance the bank at the end of each shift.
  • Provide patrons with general information as requested.
  • Issue or return safety deposit boxes.
  • Perform additional job-related tasks as assigned.
QUALIFICATIONS:

  • Proficient in English communication, both written and verbal.
  • Ability to multitask and thrive in a fast-paced, team-oriented setting.
  • High school diploma or equivalent required.
  • Minimum of one (1) year of relevant experience.
  • Willingness to work varied shifts, including weekends and holidays.
  • Exceptional customer service and interpersonal skills to effectively engage with all business contacts.
  • Basic mathematical skills, including addition, subtraction, multiplication, division, and cash handling.
  • Capability to balance a bank independently, identifying discrepancies when necessary.
  • Advanced understanding of the relationship between banks, particularly the main bank and other service windows.
  • Familiarity with 10-key adding machines, currency counters, and cash advance machines.
  • Basic proficiency in computer software, including Outlook, MS Word, Excel, and PowerPoint, as well as office equipment like telephones, copiers, and fax machines.
  • Strong organizational skills to operate effectively under time constraints and meet established deadlines, with a keen attention to detail.
BENEFITS:

  • Wellness incentive programs to support your physical and mental health.
  • Complimentary meals in our Employee Dining Room.
  • Free onsite parking.
  • Wellness benefits.
  • Time off benefits.
  • Retirement benefits.
  • Companywide discounts on accommodations, entertainment, dining, and shopping.
  • Exclusive discounts with corporate partners for travel, electronics, online shopping, and more.
  • Access to personal and professional development programs, networking opportunities, and community service initiatives.