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Customer Service Branch Associate

2 months ago

Yonkers, New York, United States Sherwin-Williams Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Branch Associate. As a key member of our team, you will be responsible for providing exceptional customer service, processing sales transactions, and ensuring a seamless delivery experience for our customers.

Key Responsibilities
  • Customer Service: Provide top-notch customer service to our customers, responding to their inquiries and resolving any issues in a timely and professional manner.
  • Sales Transactions: Process sales transactions accurately and efficiently, ensuring that all necessary documentation is completed and filed correctly.
  • Delivery Experience: Ensure that all deliveries are made in a safe and timely manner, and that customers are satisfied with their experience.
  • Inventory Management: Assist with inventory management, including receiving and stocking merchandise, and maintaining a clean and organized warehouse environment.
  • Team Collaboration: Work collaboratively with our team to achieve sales goals and provide exceptional customer service.
Requirements
  • Age: Must be at least 18 years of age.
  • Driver's License: Must have a valid, unrestricted driver's license.
  • Work Experience: Must have at least one year of work experience in customer service, retail, or sales.
  • Physical Demands: Must be able to lift and carry up to 50 pounds frequently and up to 70 pounds occasionally.
Preferred Qualifications
  • Experience: Having at least one year of work experience in a Sherwin-Williams Automotive Branch is preferred.
  • Education: Having a high school diploma or GED is preferred.
About Us

Sherwin-Williams is a leading manufacturer of paints, coatings, and related products. We are committed to providing our customers with exceptional service and quality products. We offer a competitive compensation package, including a comprehensive benefits program, and opportunities for career growth and development.