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Operations Manager
2 months ago
Job Summary:
Crothall Healthcare, a member of Compass Group USA, is seeking an experienced Operations Manager to assist in directing and overseeing the support services operational needs of the department. As a key member of the team, you will coordinate the tasks of frontline associates and serve as a liaison between administration and unit departments, providing exceptional service.
Key Responsibilities:
- Establish and annually review standards and work procedures for all staff.
- Plan work and staffing schedules and areas of work to ensure adequate services are rendered.
- Assist in the hiring process, including interviewing, hiring, and training of new associates.
- Orient, develop, and supervise all supervisory/housekeeping staff.
- Conduct regular inspections and make recommendations to the facility.
- Conduct monthly reporting of goals, accomplishments, and future plans.
- Provide staff education and continuous communication with staff, administration, and other departments.
- Coordinate outside services, such as pest control, window cleaning, medical and solid waste, document destruction, and recycling programs.
Requirements:
- 4 years of experience in support services, military, housekeeping, and/or facilities maintenance.
- At least 1 year of supervisory experience in a support service-related field with high customer/client contact.
- Ability to communicate effectively in written format and oral presentations.
- Ability to multi-task and establish priorities.
- Ability to maintain organization in a changing and stressful environment.
- Exhibit initiative, responsibility, flexibility, and leadership.
- Possess a thorough knowledge of contract administration and office procedures.
- Proficient computer skills and knowledge of MS Office products, including Word, Excel, PowerPoint, Outlook, and internet.
Preferred Qualifications:
- Bachelor's degree.
About Crothall Healthcare:
Crothall Healthcare is a Compass One Company that provides specialized, high-quality, innovative, and responsive support services exclusively to the healthcare industry. We serve many of the Top 100 Hospitals throughout our over 1300 healthcare service teams in 46 states.
About Compass Group USA:
Compass Group USA is a leading foodservice and support services company that provides a wide range of services to healthcare, education, and business clients. We are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
