Regional Sales Coordinator

13 hours ago


Downers Grove, Illinois, United States Crystal Cruises Full time
Job Title: Regional Sales Coordinator

Crystal Cruises is seeking a highly motivated and organized Regional Sales Coordinator to join our team. As a key member of our Inside Sales team, you will play a critical role in supporting our travel industry partners and driving sales growth.

Key Responsibilities:
  • Provide exceptional support to travel advisors, resolving guest relations issues and collaborating with the Guest Relations team as needed.
  • Follow up with travel advisors on pending sales proposals to increase sales conversion.
  • Work closely with the Sales Director to support revenue goals for the Trade Sales Team.
  • Manage sales events and roadshows, ensuring optimal ROI for agency events.
  • Process invoices and billing/recharges for advisor and client events.
  • Responsible for database administration of new or amended advisor and/or agency details.
  • Work with the Accounting team to facilitate payments on bookings for new agencies.
  • Travel logistics support for Sales Directors when traveling with DMCs on road shows.
  • Coordinate marketing co-op initiatives for travel agencies and allocate payments for agreed co-op expenses.
  • Process advisor EDST and consortia/key account EDST bookings in the reservation system.
Requirements:
  • Strong multi-tasking skills and flexibility.
  • Strong sales support philosophy and relationship-building skills.
  • Detail-oriented with excellent organizational skills.
  • Accuracy with data entry and strong Excel experience.
  • Ability to work in a team environment and independently within specified deadlines.
  • Excellent verbal/written communication skills and phone demeanor.
  • Strong computer skills and ability to quickly master new technologies.

Crystal Cruises offers a dynamic and supportive work environment, with opportunities for professional growth and development. If you are a motivated and organized individual with a passion for sales and customer service, we encourage you to apply for this exciting opportunity.



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