Guest Services Representative

4 weeks ago


St Louis, Missouri, United States St. Louis Science Center Full time

Job Summary

We are seeking a highly motivated Guest Services Representative to join our team at the St. Louis Science Center. As a Guest Services Representative, you will be responsible for providing exceptional guest experiences while greeting, making recommendations, and selling tickets.

Key Responsibilities

  • Interact with guests in a fun and upbeat manner through greeting, cashiering, reservations, and parking transactions.
  • Develop and maintain a thorough knowledge of Science Center operations and procedures.
  • Monitor guest behavior and enforce basic safety, security, and emergency procedures.
  • Ability to manage large groups of school-age children and communicate with their chaperones.

Requirements

  • Outgoing, service-oriented personality.
  • Patient, good listening, problem-solving, and speaking skills.
  • Ability to respond effectively and expediently to unforeseen circumstances, changes, or emergencies, while dealing with large crowds.
  • Ability to perform job duties as part of a team without close supervision.
  • Perform cash and credit card transactions in an accurate and efficient manner.
  • Must be available to work varied hours, including weekends, evenings, and holidays.

Education/Experience

  • HS diploma or GED required. Minimum of one year of college or university highly desired; area of concentration in hospitality industry, science, or education a plus.
  • Successful experience handling a variety of customer situations.
  • Cash handling, including counting down a register.
  • Basic ticketing system knowledge a plus.

Language Skills

Excellent oral, written communication, and interpersonal skills; ability to speak any additional languages a plus.

Physical Demands

  • Must be able to stand or sit for prolonged periods of time.
  • Standard (with correction) hearing and day/night vision.
  • Occasionally required to traverse up to a quarter mile indoors and work for short periods outdoors.
  • Must be able to lift up to 30 pounds.

Work Environment

  • Busy, and at times very loud public museum setting, with some outside parking booth responsibilities - ability to withstand loud, crowded areas.
  • May be called upon for last-minute shifts because of call-offs or short-staffing for scheduled events.
  • Must be able to work in a variety of environments, including outside and in all weather conditions.

Salary

$16.80 hourly



  • St Louis, Missouri, United States Angad Arts Hotel Full time

    Job OverviewAn Overnight Guest Services Agent plays a vital role in creating a warm and welcoming atmosphere for our guests. As a representative of Angad Arts Hotel, this position requires a positive and energetic individual who can provide exceptional service from the moment guests arrive to their departure.Key Responsibilities:Ensure a seamless arrival and...


  • St Louis, Missouri, United States St. Louis Children's Hospital Full time

    Job Title: Guest Relations Desk RepresentativeJob Summary:St. Louis Children's Hospital is seeking a Guest Relations Desk Representative to provide timely and accurate information to all guests, patients, staff, and physicians. The ideal candidate will have excellent communication skills and be able to work in a fast-paced environment.Responsibilities: Greet...


  • St Louis, Missouri, United States Zips Car Wash Full time

    About the RoleWe are seeking a Customer Service Representative to join our team at Zips Car Wash. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, ensuring a positive and enjoyable experience for all guests. Key ResponsibilitiesWelcome and engage with customers in a friendly and...


  • St Louis, Missouri, United States Drury Hotels Company, LLC Full time

    Be the Face of Our HotelAs a Customer Service Representative at Drury Hotels Company, LLC, you will be the first point of contact for our guests, ensuring a warm and welcoming experience from the moment they arrive. Your friendly demeanor and exceptional communication skills will make a lasting impression, setting the tone for a memorable stay.What You'll...


  • St Louis, Missouri, United States Drury Hotels Company, LLC Full time

    About Drury HotelsAt Drury Hotels, we believe that our guests deserve more. That's why we offer a unique blend of comfort, convenience, and exceptional service. Our team members are the heart of our operation, and we're committed to providing a supportive and inclusive work environment that allows them to thrive.Job SummaryWe're seeking a friendly and highly...

  • Sales Associate

    3 weeks ago


    St Louis, Missouri, United States Orangetheory Full time

    Key Responsibilities:• Greet and welcome members and guests with enthusiasm and knowledge.• Work at the front desk, answering phones and addressing member inquiries.• Provide studio tours and showcase the benefits of Orangetheory.• Sell memberships and promote the studio's services to help drive growth.• Follow up with prospective clients to ensure...


  • St Louis, Missouri, United States Planet Fitness Inc. Full time

    The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.Key Responsibilities:Provide exceptional customer service to members, prospective members and guests.Handle all front desk related activities, including...


  • St Louis, Missouri, United States All Star Dodge Chrysler Jeep Ram Full time

    Job DescriptionThe Service BDC Representative will be responsible for calling customers for their first service visits, inspections, and service reminders. They are responsible for scheduling appointments for the customers and documenting the customers they have contacted, along with following up with customers that have missed their appointments. The...


  • St Louis, Missouri, United States Domino's Pizza LLC Full time

    Domino's Pizza Team MemberWe're looking for a talented Customer Service Representative to join our team at Domino's Pizza LLC. As a key member of our front-of-house team, you'll be responsible for providing exceptional customer service and ensuring a positive experience for our guests.Key Responsibilities:Greet customers and provide a warm welcomeTake...


  • St Louis, Missouri, United States Kelly Services, Inc. Full time

    Grow with UsWe at Kelly Services, Inc. are seeking a Customer Service Representative to join our team. As a global provider of professional information and software solutions, we offer a unique opportunity for those who want to keep growing, learning, and evolving.Key Responsibilities:Provide exceptional customer service to clients and customersWork in a...


  • St Louis, Missouri, United States Enterprise Mobility Inc Full time

    Customer Service RepresentativeEnterprise Mobility Inc is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service to our clients, ensuring a positive experience from initial contact to final resolution.Key Responsibilities:Meet...


  • St Louis, Missouri, United States Enterprise Holdings Full time

    Customer Service Representative Job DescriptionWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Enterprise Holdings. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring a positive experience for all customers.Key Responsibilities:Meet and greet...


  • St Louis, Missouri, United States St. Louis Science Center Full time

    Job SummaryWe are seeking a highly motivated Guest Services Representative to join our team at the St. Louis Science Center. As a Guest Services Representative, you will be responsible for providing exceptional guest experiences while greeting, making recommendations, and selling tickets.Key ResponsibilitiesGuest Interaction: Interact with all guests in a...


  • St Louis, Missouri, United States SBM Management Services Full time

    Key Responsibilities:As a Customer Service Representative at SBM Management Services, you will be responsible for maintaining a clean and safe environment for our customers and staff. This includes performing floor care tasks, such as vacuuming, mopping, and carpet spotting, as well as performing surface care tasks, such as dusting, sanitizing,...


  • St Louis, Missouri, United States Kelly Services, Inc. Full time

    Grow with UsWe at Kelly Services, Inc. are seeking a talented Customer Service Representative to join our team. As a hybrid setup, you will work with a premier global provider of professional information and software solutions. Your role will involve providing exceptional support to our clients, utilizing your excellent communication and problem-solving...


  • St Louis, Missouri, United States Parking Management Services Full time

    About UsParking Management Company (PMC) is a rapidly growing company specializing in valet parking services for 5-star hotels, resorts, hospitals, restaurants, and special events. Our mission is to build strong relationships with clients through the highest standards of customer service.Job OverviewWe're seeking a skilled Valet Parking Attendant to join our...


  • St Louis, Missouri, United States Midas Hospitality Full time

    Front Desk RepresentativeMidas Hospitality is a leading hospitality company that values its people-first approach. We are seeking a dynamic Front Desk Representative to join our team at the Element hotel in St. Louis, MO.Key Responsibilities:Greet, register, and assign rooms to guests.Issue room keys and provide directions.Sort incoming mail and faxes for...


  • St Louis, Missouri, United States Wingstop Full time

    Delivering World Class ServiceAs a Guest Service Team Member at Wingstop, you will be responsible for interacting with guests by greeting them, answering the phone, taking and delivering orders. You will also be responsible for providing guests with authentic, positive and genuine experiences.Key Responsibilities:• Greet guests and provide a positive first...


  • St Louis, Missouri, United States Hair Saloon Full time

    Job SummaryThe Front Desk Attendant and Guest Services Coordinator position is the front line of service at Hair Saloon. You will provide the first and last impression for our guests, managing their experience from the time they arrive until they leave. A successful Front Desk Attendant and Guest Services Coordinator realizes that the "little things" are not...


  • St Louis, Missouri, United States Enterprise Mobility Inc Full time

    Job Summary:We are seeking a Customer Service Representative to provide superior, friendly, and efficient transactions and services to our customers.Key Responsibilities:Meet and greet customers in a professional, friendly, and timely mannerProvide superior, efficient customer service by understanding and communicating rental terms and conditions, vehicle...