Patient Services Representative
2 weeks ago
We are a leading provider of sexual health care and education for young adults in Minnesota. Our mission is to create a comfortable and non-judgmental environment where individuals can access low-cost, medically accurate services.
Job SummaryWe are seeking a Patient Services Representative to join our team. As a key member of our staff, you will provide exceptional customer service to patients, assist with scheduling appointments, and help shape our services through patient experience surveys.
Responsibilities- Provide customer service to patients, including checking them in and out, and answering phone calls
- Conduct patient experience surveys to gather feedback and improve our services
- Help patients schedule appointments and provide information about our services
- Work collaboratively with our team to ensure a positive patient experience
- Background or education in STI testing and risk reduction (preferred)
- Experience in a clinic setting (preferred)
- Bilingual skills (preferred)
- Passion for sexual healthcare and commitment to providing excellent customer service
- A fun and flexible work environment
- A predictable schedule with generous benefits and paid time off
- The opportunity to make a positive impact on young people's lives
We are an equal opportunity employer and welcome applications from diverse candidates. If you are passionate about sexual healthcare and committed to providing excellent customer service, we encourage you to apply.
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Patient Services Representative
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