Customer Experience Ambassador
4 weeks ago
Key Responsibilities:
• Ensure each guest receives exceptional service and has a positive dining experience.
• Develop knowledge of all menu items and be able to make suggestions and answer questions to enhance the guest experience.
• Process POS transactions accurately and follow cash handling procedures to maintain a secure and efficient environment.
• Personalize food delivery to the guest and ensure they have everything they need during their visit.
• Maintain a clean and organized restaurant environment at all times, adhering to Smashburger's high standards of cleanliness and quality.
About Smashburger:
Smashburger is a fast-casual restaurant chain known for its high-quality burgers and exceptional customer service. As a Guest Service Expert, you will be part of a dynamic team that is dedicated to providing an unforgettable dining experience for our guests.
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