Customer Experience Ambassador

4 weeks ago


Clifton, New Jersey, United States Smashburger Full time

Key Responsibilities:

• Ensure each guest receives exceptional service and has a positive dining experience.

• Develop knowledge of all menu items and be able to make suggestions and answer questions to enhance the guest experience.

• Process POS transactions accurately and follow cash handling procedures to maintain a secure and efficient environment.

• Personalize food delivery to the guest and ensure they have everything they need during their visit.

• Maintain a clean and organized restaurant environment at all times, adhering to Smashburger's high standards of cleanliness and quality.

About Smashburger:

Smashburger is a fast-casual restaurant chain known for its high-quality burgers and exceptional customer service. As a Guest Service Expert, you will be part of a dynamic team that is dedicated to providing an unforgettable dining experience for our guests.



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