Customer Service Ambassador

4 weeks ago


Clifton Park, New York, United States Lee Serino - State Farm Agent Full time

h3JobDescription/h3JobDescriptionROLERESPONSIBILITIES:brAsaCustomerServiceRepresentativewithLeeSerino-StateFarmAgent,youwillprovideexceptionalclientexperiencesthatdrivethegrowthofasuccessfulinsuranceagency.Yourattentiontodetail,customerserviceskills,anddesiretohelppeoplemakeyouanidealfit.Youwillenhanceyourcareerwhileresolvingcustomerinquiries,coordinatingwithotheragencyteammembers,andanticipatingtheneedsofthecommunitymembersyousupport.brbrWeareseekingacustomer-focusedandempatheticteammemberwhocanprovidepolicyinformation,assistclientswithpolicychanges,andprocessinsuranceclaims.brbrKEYRESPONSIBILITIES:ulliProvideaccurateandtimelypolicyinformationtoclients./liliAssistclientswithpolicychangesandupdates./liliProcessinsuranceclaimsandfollowupwithclients./liliMaintainaccuraterecordsofcustomerinteractions./li/ulREQUIREMENTS:ulliStrongcommunicationandinterpersonalskills./liliDetail-orientedandabletomultitask./liliPreviouscustomerserviceexperiencepreferred./li/ul



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