BMV Customer Service Representative

2 days ago


Plainfield, New Jersey, United States State of Indiana Full time
About the Role

We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at the Bureau of Motor Vehicles (BMV) in Indiana. As a key member of our team, you will provide exceptional customer service to our clients, ensuring a positive and efficient experience.

Key Responsibilities
  • Provide timely and accurate customer service to clients
  • Utilize strong communication skills to resolve customer inquiries and concerns
  • Work effectively in a fast-paced environment, handling multiple tasks and priorities
  • Assist with daily branch operations, including opening and closing procedures
  • Check transactions for accuracy and completeness
  • Collaborate with leadership to resolve escalated customer concerns and system issues
Requirements
  • High school diploma or equivalent
  • Previous customer service experience
  • Excellent communication and interpersonal skills
  • Ability to work in a team environment and adapt to changing priorities
  • Basic computer skills and ability to learn new software
What We Offer

The State of Indiana offers a comprehensive benefits package, including medical, dental, and vision insurance, as well as a 457B retirement plan and paid time off. We also offer opportunities for professional growth and development, as well as a supportive and inclusive work environment.

Equal Employment Opportunity

The State of Indiana is an equal opportunity employer and is committed to diversity, equity, and inclusion. We welcome applications from qualified individuals with disabilities and encourage them to request reasonable accommodations during the application process.



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