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Customer Service Representative

1 month ago

Plainfield, New Jersey, United States Land O'Lakes Full time
Customer Service Representative

Land O'Lakes, a leading agricultural cooperative, is seeking a skilled Customer Service Representative to join our team. As a valued member of our operations team, you will play a critical role in ensuring seamless customer experiences and supporting the growth of our business.

Key Responsibilities:
  • Provide exceptional customer service through timely and effective communication, resolving customer inquiries and concerns in a professional and courteous manner.
  • Support operational duties at the Plainfield, IN Agronomy Service Center, including order fulfillment, inventory management, and logistics.
  • Collaborate with the Location Manager to ensure efficient operations, including forecasting and inbound orders/transfers.
  • Assist with fleet routing, reporting, record management, and processing freight claims.
  • Provide general office support, including filing, processing purchase orders, and office supply management.
Requirements:
  • High school diploma or equivalent required; post-high school education preferred.
  • Minimum of two years of work experience required; two years of accounting or general office experience preferred.
  • Adequate knowledge and experience working with Microsoft Word, Excel, Outlook, copying/scanning, and proficiency with data entry and/or digital order management systems preferred.
About Land O'Lakes:

Land O'Lakes is a Fortune 250, farmer- and member-owned cooperative that is reimagining the business of food. We have been named a Top Workplace by Indeed and LinkedIn, and to the TIME 100 Most Influential Companies list. We offer a comprehensive benefits package, including medical, dental, vision, PTO, life & disability insurance, education assistance, and a 401(k). Land O'Lakes is an Equal Opportunity Employer (EOE) M/F/Vets/Disabled.