PBX Telephone Console Specialist
3 weeks ago
**Job Overview:** As a PBX Telephone Console Specialist at Douglas County, you will play a critical role in managing our communication systems. This is an exciting opportunity to utilize your technical skills and customer service expertise to provide exceptional support to our community.
**Responsibilities:**
- Monitor and respond to incoming calls and alarms, prioritizing needs and initiating action codes as necessary.
- Provide information and referrals to the public and employees, serving as a primary point of contact.
- Log information and obtain necessary documentation, maintaining accurate records.
- Work effectively in a fast-paced environment, adapting to changing priorities and deadlines.
**Requirements:**
- One (1) year of experience working with multiline telephone consoles required.
- High school diploma or equivalent required.
- Ability to lift and/or carry objects weighing up to 25 pounds occasionally.
**Estimated Salary:** $55,000 - $70,000 per year
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