Phlebotomy Outreach Specialist

1 month ago


West Allis, Wisconsin, United States Advocate Health Full time
Job Summary

We are seeking a highly skilled and detail-oriented Phlebotomy Outreach Specialist to join our team at Advocate Health. As a key member of our phlebotomy team, you will be responsible for ensuring the safe and efficient collection of patient specimens.

Key Responsibilities
  • Verify patient identification to ensure accurate specimen collection.
  • Assess patient reactions to specimen procurement and provide assistance as needed.
  • Collect specimens from newborn, pediatric, and adult patients according to established protocol.
  • Enter, release, and verify test requests into the computer system.
  • Process specimens for testing, including aliquoting, while maintaining proper specimen identification.
  • Respond to additional specimen procurement requests via pager and/or phone from dispatch staff.
  • Follow established procedures for logging vehicle use and maintaining supplies and/or equipment.
  • Assist with inventory and instruct employees and students in phlebotomy, data entry, and specimen processing functions.
  • Document appropriate information for quality assurance/improvement according to established protocol.
Requirements
  • Current driver's license granted by the state of residency with a driving record that meets Aurora fleet safety standards.
  • High School Graduate.
  • No experience required.
  • Basic computer skills, including experience using computer software applications.
  • Keyboarding and typing skills.
  • Excellent verbal and written communication skills.
  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
  • Demonstrated customer service skills to interface effectively with physicians, patients, visitors, and other hospital and laboratory employees.
Working Conditions

This position requires constant travel and may be exposed to inclement weather and adverse road conditions. The incumbent must be able to handle stressful situations in a calm and professional manner.


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