Customer Experience Specialist

4 days ago


Portage, Michigan, United States Forever 21 Full time
About the Job

We are looking for a Customer Experience Specialist who is passionate about delivering exceptional customer service.

Key Responsibilities:

  • Develop and maintain a deep understanding of the brand, products, and services.
  • Provide personalized support to customers, addressing their needs and concerns.
  • Collaborate with colleagues to achieve sales targets and meet customer expectations.
  • Participate in visual merchandising and store maintenance to ensure a high-quality shopping environment.

About You:

  • You must be at least 16 years old.
  • Minimum of one year of retail sales experience and previous cash handling experience is preferred.
  • You must be energetic, charismatic, and have strong communication, organizational, and time management skills.
  • You must be able to complete sales transactions in POS register system and work a flexible schedule.
  • You must be available to work up to 100% of your working time standing and walking.

Estimated Salary: $42,000 - $65,000 per year, based on location and experience.



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