Hospital Customer Service Specialist

1 day ago


Portage, Michigan, United States R1 Full time
Job Summary
We are seeking an experienced Hospital Customer Service Specialist to join our team at R1. As a key member of our Patient Registration team, you will play a vital role in ensuring seamless patient experiences. Your exceptional customer service skills and ability to multitask in a fast-paced environment will make you an invaluable asset to our organization.

Key Responsibilities
* Collect and verify patient and insurance information * Utilize computer software to register patients efficiently * Provide empathetic support to patients and families during times of stress and uncertainty * Collaborate with healthcare professionals to ensure accurate registration * Maintain confidentiality and adhere to HIPAA guidelines * Perform other duties as required to ensure smooth operations

What We Offer
* Competitive hourly rate: $14.69 - $19.30 * Opportunities for professional growth and development * Collaborative and dynamic work environment * Comprehensive benefits package, including medical, dental, and vision insurance * Generous paid time off and holidays * Access to cutting-edge technology and training programs

About Us
R1 RCM Inc. is a global leader in revenue cycle management, partnering with hospitals and health systems to optimize their revenue streams. With a commitment to innovation and excellence, we strive to make a positive impact on the lives of our patients, clients, and employees alike.

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