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Sales Support Specialist

2 months ago

Ann Arbor, Michigan, United States Graham Hotel Systems Full time
Position Overview

The Graham Hotel Systems is seeking a dedicated Sales Coordinator to support our Sales and Marketing division. This role involves a standard workweek with occasional requirements for evening and weekend hours. We provide a comprehensive benefits package, including a robust 401k plan and Paid Time Off.

Key Responsibilities

The successful candidate will:

  • Offer administrative assistance to the Sales & Catering Department
  • Handle incoming calls and respond to inquiries
  • Engage with potential clients and conduct facility tours
  • Act as the main liaison between Sales and Operations, ensuring effective communication
  • Oversee inventory and procurement of office supplies
  • Develop and maintain organized filing systems, including new client documentation
  • Calculate and distribute monthly sales performance metrics using our database and Excel
Event Coordination

Additionally, the role involves:

  • Facilitating rehearsals, ceremonies, and events as needed
  • Participating in occasional off-site promotional events
  • Assisting management in liaising with clients and vendors for event logistics
  • Planning and executing small-scale events from inception to completion
Qualifications

Essential Skills:

  • Effective communication skills in English, both verbal and written
  • Proficient in data entry and management using personal computers
  • Strong knowledge of Microsoft Excel and Publisher
  • Ability to create tailored marketing materials
  • Skilled in fostering positive interactions with callers and visitors
  • Detail-oriented with excellent organizational skills
  • Capable of maintaining confidentiality of sensitive information
  • Able to work independently with minimal supervision
  • Comfortable in an office setting for extended periods