Telemedicine Care Coordinator

1 week ago


Vergennes, Vermont, United States Concentra Full time
Telemedicine Care Coordinator Job Description

At Concentra, we are seeking a highly skilled and compassionate Telemedicine Care Coordinator to join our patient care team. As a Telemedicine Care Coordinator, you will play a vital role in providing exceptional care to our patients and making a meaningful difference in their lives.

Key Responsibilities:

  • Welcome patients and obtain medical histories from patients, verifying patient information
  • Coordinate patient care through video intake calls, collecting and documenting patient information
  • Screen and triage patients based on intake questions, routing patients to Concentra doctors or other appropriate care
  • Perform administrative duties, including scheduling appointments, contacting patients and customers, and answering calls
  • Document patient information in electronic medical records

Requirements:

  • High School Diploma or GED
  • At least one year of experience with patient interaction via phone and video, preferred
  • At least one year of working in a healthcare office environment, required
  • Bi-lingual, conversational fluent in English and Spanish, a plus

Benefits:

  • 401(k) Retirement Plan with Employer Match
  • Medical, Vision, Prescription, Telehealth, & Dental Plans
  • Life & Disability Insurance
  • Paid Time Off & Extended Illness Days Offered
  • Colleague Referral Bonus Program
  • Tuition Reimbursement
  • Commuter Benefits
  • Dependent Care Spending Account
  • Employee Discounts

We are an Equal Opportunity Employer and are committed to providing reasonable accommodation to individuals with disabilities. If you require accommodation, please contact us.



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