Field Service Manager

8 hours ago


Plymouth, Michigan, United States Federated Service Solutions Full time
About Federated Service Solutions

We are a dynamic and innovative technology company dedicated to helping businesses succeed. Our collaborative and inclusive work environment fosters growth and excellence.

Position Overview

The Field Service Manager is a pivotal role responsible for leading the strategic growth and planning of the deployment team. This role requires strong communication and scheduling/routing skills.

Key Responsibilities
  • Represent Company's Core Values, Core Focus, and Goals.
  • Lead, manage, and provide accountability to the Resource Deployment and FSS Technician teams.
  • Staffing and routing large opportunities.
  • Manage the FSS Technicians and Onsite Project Coordinators.
  • Including hiring/firing, training, and growth.
  • Scheduling, routing, and PTO.
  • Maintain a regular meeting cadence with the RD and Technical staff.
Qualifications
  • Bachelor's degree in business administration or a related field preferred.
  • Minimum of 1 year of experience in scheduling and routing field technicians or a similar role.
  • Minimum of 3 years of experience in a leadership role, managing teams and collaborating with cross-functional departments.
  • Project Management background preferred.
Benefits
  • Competitive salary.
  • Comprehensive health, dental, and vision insurance.
  • Company paid Life and Disability insurance.
  • Company Paid Employee Assistance Program.
  • Voluntary Life, Disability, Hospital Indemnity, and Legal insurances available.
  • Retirement savings plan with company match.
  • Profit Sharing.
  • Paid Time Off.
  • Employee Discount Program.
  • Professional development opportunities.
  • Flexible work environment and hybrid work options.


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