Fitness Center Representative

3 weeks ago


Lynn, Massachusetts, United States Crunch Fitness Full time
Job Title: Member Services Representative

At Crunch Fitness, we're looking for a dynamic and enthusiastic individual to join our team as a Member Services Representative. As a key member of our front desk team, you will be responsible for providing exceptional customer service, ensuring a seamless and enjoyable experience for our members.

Key Responsibilities:
  • Provide exceptional customer service to members and guests, ensuring a welcoming and inclusive environment.
  • Process membership sales, check-ins, and payments in a timely and efficient manner.
  • Facilitate communication of special events, promotions, and club news to members and guests.
  • Maintain a clean and organized work area, adhering to company standards.
  • Assist with opening and closing duties, ensuring the club is prepared for the next day.
  • Participate in ongoing training and development to enhance skills and knowledge.
Requirements:
  • High school diploma or equivalent required.
  • Previous customer service experience preferred.
  • Ability to work in a fast-paced environment, handling multiple tasks and priorities.
  • Excellent communication and interpersonal skills.
  • Ability to maintain confidentiality and handle sensitive information.
What We Offer:
  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A competitive hourly rate of $15.00.
  • A comprehensive benefits package, including medical, dental, and vision insurance.


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