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Fitness Center Representative

2 months ago

Lynn, Massachusetts, United States Crunch Fitness Full time
Member Services Representative

At Crunch Fitness, we're seeking a highly motivated and enthusiastic individual to join our team as a Member Services Representative. As a key member of our Front Desk team, you will play a vital role in ensuring the smooth and efficient operation of our club, providing exceptional customer service to our members and guests.

Key Responsibilities:
  • Membership Sales: Meet and greet members, promote membership sales, and ensure a seamless check-in process.
  • Customer Service: Provide exceptional service to members and guests, addressing their needs and concerns in a professional and courteous manner.
  • Facilitate Member Requests: Respond to member inquiries, resolve issues, and forward requests to management as needed.
  • Communication: Effectively communicate special events, promotions, and club news to members and guests.
  • Teamwork: Collaborate with other team members to maintain a clean and organized work environment, ensuring a positive member experience.

Requirements:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Strong problem-solving and conflict resolution skills
  • Basic math skills and accuracy with handling cash and credit transactions
  • Ability to maintain confidentiality and handle sensitive information

What We Offer:

  • A dynamic and supportive work environment
  • Competitive hourly rate of $15.00
  • Opportunities for professional growth and development
  • A fun and energetic team culture

About Crunch Fitness:

Crunch Fitness is a gym that believes in making serious exercise fun by fusing fitness and entertainment. Our gyms are packed with the latest state-of-the-art cardio and strength training equipment, weight rooms, full-service locker rooms with showers, tanning booths, HydroMassage beds, and an extensive schedule of Crunch's signature classes.

We're a company that values our employees and provides a supportive and inclusive work environment. If you're passionate about health and fitness and enjoy working with people, we encourage you to apply for this exciting opportunity.