Restaurant Operations Manager
2 weeks ago
Job Summary
Turbo Restaurants LLC is seeking a highly skilled and experienced Restaurant General Manager to lead our restaurant team to success. As a key member of our management team, you will be responsible for overseeing all aspects of restaurant operations, including customer service, food quality, and staff management.
Key Responsibilities
- Leadership and Management
- Lead and motivate a high-performing team to achieve sales and profit goals
- Develop and implement effective training programs to enhance staff skills and knowledge
- Conduct regular performance evaluations and provide constructive feedback to team members
- Customer Service and Quality
- Ensure exceptional customer service and a positive dining experience
- Monitor and maintain high standards of food quality, presentation, and cleanliness
- Address customer complaints and concerns in a professional and timely manner
- Operations and Administration
- Manage restaurant inventory, including ordering, receiving, and stocking
- Monitor and control labor costs, including scheduling and timekeeping
- Maintain accurate records and reports, including sales, inventory, and employee data
- Financial Management
- Manage restaurant cash handling and banking procedures
- Monitor and control expenses, including food, labor, and supplies
- Develop and implement cost-saving initiatives to improve profitability
Requirements
- Education and Experience
- Bachelor's degree in Hospitality, Business, or related field
- Minimum 2+ years of experience in restaurant management, preferably in a leadership role
- Skills and Qualifications
- Excellent leadership and communication skills
- Strong problem-solving and analytical skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Knowledge of restaurant operations, including food safety and sanitation
Benefits
- Competitive salary and bonus structure
- Benefits package, including health, dental, and vision insurance
- 401(k) retirement plan
- Opportunities for professional growth and development
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