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Salon Front Desk Coordinator

2 months ago

New York, New York, United States SUGARED + BRONZED LLC Full time
About SUGARED + BRONZED

SUGARED + BRONZED revolutionized airbrush tanning with a proprietary solution and revived an all-natural, ancient Egyptian form of hair removal called sugaring. S+B is a one-stop shop to prepare for any vacation, wedding, red carpet event — or to simply feel like your best self. We're extremely passionate about providing exceptional services in beautiful, upbeat, and welcoming spaces that make your appointment something to look forward to.

Position Overview

Our Receptionists are masters of multi-tasking. As the heart of the client experience and the first interaction with clients as they walk through the door, you'll be responsible for creating a positive and memorable experience for our clients. You'll also check clients in/out, schedule appointments, and handle customer inquiries.

Receptionist Responsibilities
  • Greet and check in/check out clients in a friendly and professional manner.
  • Learn and maintain expert-level knowledge of airbrush tanning and sugaring services, memberships, and all S+B products.
  • Learn and become proficient in Booker, our appointment booking and processing system.
  • Perform side tasks including maintaining the cleanliness of the lobby and tanning rooms, restocking product and disposables, and ensuring a smooth and efficient workflow.
  • Answer client questions surrounding the tanning/sugaring process, formula, services offered, and aftercare.
  • Respond to client inquiries and concerns in a timely and professional manner.
What We're Looking For
  • Excellent written and verbal communication skills.
  • Availability to work at least one weekend day.
  • An eye for detail and a positive attitude.
What We Offer
  • A fun and relaxed environment in a family-style salon.
  • Promotion and training for exemplary employees into airbrush tanning.
  • Free sugaring services and airbrush tans.
  • Tons of upward mobility and growth potential.
  • Product discounts.
  • 401(k) matching.
  • Healthcare for full-time employees.