TikTok E-commerce Category Operations Specialist

4 weeks ago


Seattle, Washington, United States Tik Tok Full time
About the Role

The Product Operations team at TikTok is responsible for building holistic go-to-market plans across TikTok's eCommerce products. We are seeking a talented Category Operations Specialist to join our team and drive full-funnel product education, product adoption, and revenue across TikTok's eCommerce products.

Key Responsibilities:

  • Develop and maintain TTS categories and attributes, output rules, and establish management processes to meet customer needs and support business development.
  • Collect and investigate internal and external needs and feedback, and carry out continuous iteration of category structure and attributes.
  • Collaborate with product and R&D teams to output product requirements and plans related to category operation side.
  • Work closely with algorithm, product, search, and recommendation teams to realize the visual application of underlying category attribute data to various frontend shopping guide scenarios.
  • Lead and manage a team of product operation managers across the merchandise listing and catalog domain.
Requirements

  • A minimum of 3 years' work experience with the ecommerce industry.
  • More than 2 years of ecommerce category operation experience on ecommerce platforms, good understanding and practice of category design methodology, product characteristics, and consumer behavior.
  • Previous management experience.
  • Good analytical and problem-solving skills.
  • Strong attention to detail.
  • Excellent communication, collaboration, and project management capabilities.
About TikTok

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. We are committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe, and so does our workplace. We are passionate about this and hope you are too.

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