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Senior Technical Program Manager

2 months ago

Norwalk, Connecticut, United States Priceline Long Distance LLC Full time
About the Role

This is an exciting opportunity to join our Technology team as a Senior Technical Program Manager. As a key member of our Product and Program Delivery team, you will play a critical role in supporting and improving our business processes.

Key Responsibilities:

  • Drive the delivery of multiple high-visibility initiatives across several diverse product areas, including Customer Care Technology, Rental Car, and Flexibility Products.
  • Support all governance activities by reporting on deliverables, risks, issues, and progress against milestones.
  • Collaborate with partners and program contributors to set quarterly team goals that align to our Customer Care development roadmaps.
  • Shepherd complex processes into concrete deliverables and translate them from definition to deployment across the organization.
  • Ensure accurate and current information is shared broadly with senior leaders and stakeholders.
  • Contribute ideas and best practices to be leveraged by peers in the Product & Program team.
  • Manage one or more agile scrum teams of in-house and off-shore developers, running all sprint ceremonies.
  • Promote and use business intelligence reporting and metrics, acting as an ambassador for measurement, accountability, and process improvement.

Requirements:

  • 10-15 years of Program Management or Business Analysis experience in a technology organization, preferably in ecommerce.
  • Bachelor's or Master's degree in Information Systems and Technology, Computer Science, Management, or Business Administration.
  • Assertive and diplomatic, with the ability to achieve team cohesion and integrate corporate initiatives.
  • Proven ability to prioritize and balance conflicting priorities, build best-in-class solutions, and articulate solutions to both business and technical audiences.
  • Experience with Jira/Confluence or similar Agile Project Management Environments, and Agile SCRUM or Kanban development.
  • Illustrated history of living the values necessary to Priceline: Customer, Innovation, Team, Accountability, and Trust.

What We Offer:

A competitive base salary, annual bonus, and/or equity grant, as well as a dynamic and innovative work environment.

The salary range for this position is $130,000-$160,000 USD.