Construction Equipment Dispatcher

3 weeks ago


Fort Myers, Florida, United States ALTA Equipment Group Full time
Job Description:
ALTA Equipment Group is seeking a skilled Construction Equipment Dispatcher to join our team in Ft. Myers, FL. In this role, you will be responsible for dispatching technicians, managing work orders, and ensuring timely completion of customer service requests. The ideal candidate will have a strong technical knowledge base, excellent communication skills, and the ability to work effectively in a fast-paced environment.

Key Responsibilities:
* Dispatch technicians to handle service requests and PMs
* Take, record, and prioritize customer calls for service requests
* Compile and complete customer summary invoicing
* Manage field truck expenses, work orders, and truck maintenance
* Answer internal and customer service calls
* Open and close work orders, including accurately recording storylines into each order
* Schedule periodic maintenance for customer equipment
* Assist technicians with finding technical data

What We Offer:
* Competitive hourly rate ($20-$25)
* Comprehensive benefits package (BCBS PPO, Delta Dental, EyeMed Vision)
* 401(k) with match
* Paid time off and 10 paid holidays

Why Join Us?
* ALTA Equipment Group is an equal opportunity employer committed to diversity and mutual respect
* We value employees who embody our Guiding Principles: Invest in the Best, Passion for Excellence, Customers for Life, Mutual Respect, and One Team


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