Construction Equipment Service Coordinator
3 weeks ago
We are seeking a skilled Field Service Dispatcher to join our team at Alta Equipment Group in Ft. Myers, FL.
Job SummaryThe primary responsibilities of this position consist of dispatching technicians, prioritizing customer calls for service requests, compiling and completing customer summary invoicing, managing field truck expenses, work orders, and truck maintenance, answering internal and customer service calls, opening and closing work orders, scheduling periodic maintenance for customer equipment, and assisting technicians with finding technical data.
Requirements- Prior dispatching, warranty administrative or mechanic experience is highly preferred.
- A strong technical knowledge base is desired to answer technician questions.
- Must have strong computer skills and working knowledge of Microsoft Word, Excel, and Outlook.
- A competitive hourly salary of $25-$30 per hour, depending on experience.
- A comprehensive benefits package, including BCBS PPO, Delta Dental, and EyeMed Vision.
- 401(k) with match, tuition assistance, and employee stock purchase plan.
- A dynamic and fast-paced work environment with opportunities for growth and development.
This is a full-time position, Monday through Friday, day shift. Regularly will use sit, use hands, talk/hear; frequently will reach with hands; occasionally will stand, walk, climb or balance, stoop, kneel, crouch or crawl, taste/smell.
About Alta Equipment GroupWe pride ourselves in living by our Guiding Principles: Invest in the Best, Passion for Excellence, Customers for Life, Mutual Respect, and One Team. At Alta Equipment Group, we believe in mutual respect and are committed to diversity while inspiring our employees to reach their maximum potential.
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